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2 weeks ago
I had an exceptional experience with Azzi and cannot recommend them enough. I was searching for a specific Shinola piece that was sold out everywhere else. I reached out via text on a Sunday and was surprised by how responsive they were. Brooke followed up first thing when they opened, confirmed availability and sizing, secured the order immediately, and expedited shipping so the ring would arrive in time. The level of care and attention was outstanding. Although the piece ultimately was not right for me, they handled the return with the same responsiveness and professionalism. The refund was processed quickly and without any hassle. This was the best customer service I have ever experienced with a jeweler. I would absolutely shop with them again and recommend them to anyone looking for a thoughtful, reliable team.
4 months ago
My husband and I had gone to a few jewelers to find our wedding rings before we went to Azzi, and we could tell right away that they were different. The staff is very friendly and are welcoming as soon as you walk through the door. We absolutely loved working with Brooke! She was super helpful and so kind and patient with us as she knew this was an important decision for us to make. We highly recommend Azzi to anyone looking for high quality jewelry and to enjoy the experience that comes with finding your perfect wedding ring!
2 weeks ago
Robyn, is extremely knowledgeable and very friendly lady. Ask for her or Brooke both lovely ladies to deal with!! Overall a A+ experience every time in store!! Very nice selection of fine watches too!!!
a week ago
Went in for a walk watch, came out with a really great piece. The watch guy was AMAZING! He knew everything and had loads of information on every piece. Couldn’t be happier with their selection. I will definitely be back for my next addition to the collection. If you’re looking for a watch, skip the mall and come see these guys, they have great prices and pieces.
Why Buy From AZZI JEWELERS?
Committed to providing our customers with the highest quality jewelry.
Returns and Exchanges (Online)
For up to 7 days from the date you received your item you may return your purchase.
Customer Service and Satisfaction
Always available to answer questions to choose the perfect jewelry for their needs.
14K White Lab-Grown Blue Sapphire & 1/10 CT Natural Diamond Halo-Style Pendant
SHIPPING & RETURNS
AZZI Diamond Jewelers Shipping & Returns
ONLINE United States Orders Only:
- Whenever possible, in-stock orders with approved payment received by 3pm Eastern Standard Time will be shipped the next day. We’ll send you an email when your package ships, complete with tracking info. Should any of the items on your order be out of stock, we will send you a notification as to when they are expected back in stock.
- You will receive an order confirmation via email as soon as your order is processed.
- Tracking Numbers will be provided via email when we ship your order. They will be traceable a www.ups.com or www.fedex.com once the package is scanned by the postal service. Please allow 24-48 hours for your tracking number to be accessible in the postal system.
Expected Transit Times:
- All transit times are estimates and not guaranteed.
- Quoted transit times are from the date that your package has been shipped and picked up by the UPS or FEDEX.
- Holidays and weekends are not counted as business days.
- Orders are shipped via UPS or FEDEX.
1st class mail: 3-7 business days
Priority Mail: 2-3 business days
Express Mail: 1-2 business days
Standard Shipping Rates:
- Free Shipping: Orders shipped via 1st class mail are shipped free of charge for any size order.
- Priority Mail or Express Mail Shipping: For options and pricing please contact our store for more details (517) 332-7900.
Returns and Exchanges - FOR ONLINE PURCHASES ONLY
AZZI Diamond Jewelers wants to you to have the very best online shopping experience. We understand that occasionally this may mean the need to return an item.
For up to 7 days from the date you received your item you may return your purchase. All returned items must be in original condition. Any items showing any signs of wear, alteration, resizing, or damage will not be refunded, or exchanged. Shipping and processing charges will not be refunded and the return postage is the customer's responsibility.
How to Prepare Your Return/Exchange
- Please keep your original packing as you will use it for your return. Any promotional or free items received with your purchase, should also be included. If you wish to keep the gift, you may do so, but you will be charged for the value of the gift against your refund.
- If you are making a partial return, please include an invoice or packing list indicating which items are being returned.
- If you do not have your packing list, please send a note with your name, address, email, phone number and order number.
- Write either EXCHANGE or RETURN on the outside of the package.
- Ship the items to the following address:
AZZI Jewelers
Attn: Returns
3007 E. Saginaw St.
Lansing, MI 48912
(517) 332-7900
**AZZI Jewelers is not responsible for any merchandise which is lost in transit, or not received at our office.**
INSTORE Return Policy
There will be a difference between EGL International, EGL USA and GIA Reports or any other Diamond Report. AZZI Jewelers or any representative thereof are not responsible or liable for any differences in diamond reports or appraisal grading.
All Rolex sales are final.
All special orders and custom orders are final.
Merchandise is subject to exchange up to 15 days after purchase. Items being exchanged must be in new condition and will not be exchanged if damaged, worn or sized.
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